Frequently Asked Questions
Find answers to common questions about VibeHorn. Can't find what you're looking for?Contact our support team
Browse through our comprehensive FAQ sections below, organized by topic. Each section contains detailed answers to help you understand our licenses, resolve copyright claims, and make the most of our music library.
Unlike many well-known and large marketplaces selling music and music effects, we own 100% of the rights to the content we distribute. This means we will resolve any issues you may have, including Content ID issues and copyright claims, within the shortest possible timeframe, usually within 24 hours.
100%. You can download and use our sounds absolutely free, without any licenses. If you'd like, you can support us with a donation! It's completely voluntary.
We handle this on a case-by-case basis. Feel free to contact us, and we'll see what we can do.
Our music can be used in absolutely any project, from feature films, trailers, and commercial advertisements to videos and streams on YouTube, Facebook, TikTok, and Instagram.
We offer all genres used by digital content creators: rock, cinematic, 3D music, children's music, country, folk, corporate music, metal, hip-hop, jazz, and more. Our library is constantly expanding, so if you can't find something, contact us and we'll make sure to add it as soon as possible.
Yes. Our sound production studio can help you with custom audio for your project, create a corporate anthem, or compose a soundtrack. We can handle projects of any complexity and size. Contact us and we'll be happy to discuss the terms.
Our music catalog is updated with new tracks every week.
On the licensing page of our website, you can find information about which type of license covers which type of music usage. If anything is unclear, you can always contact us.
After purchase, you can download a PDF license file from your account dashboard. For subscriptions, the license is also available on each track's page. This document confirms your legal right to use the music.
If you have purchased a license, you are not required to do so. However, we don't forbid it, and we would really appreciate it if you mention us. If you are using the music under the free license without purchasing one, then crediting is mandatory.
You can download and use our music COMPLETELY FREE, but you won't be able to monetize your content. You are also required to credit us in your content.
No. The license is valid indefinitely.
Yes, of course. Contact us, tell us about your project, and we will be happy to offer you the best terms.
First of all, if your YouTube video using our music received a copyright claim, don't worry. This will not affect your video or channel. If your channel is not monetized, you will not lose any revenue. If your channel is monetized, YouTube will hold the revenue until the claim is resolved.
You can do this yourself by submitting an appeal, stating that you legally purchased the music, and attaching your license file. Alternatively, you can contact us, and we will help resolve the issue.
This usually happens quickly, typically within 24 hours, whether you handle it yourself or contact us. Remember, while the claim is being reviewed, you won't lose any money! YouTube holds the revenue and will release it to you once the claim is removed.
Yes, we can consider this on a case-by-case basis. You should understand that once we whitelist your channel, you will be able to use ALL of our music, including tracks released in the future. In this way, you essentially get a lifetime unlimited subscription to all our music.
Yes! You can upgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments.
There's no auto-renewal. Once your subscription expires, you won't be charged again unless you manually renew. Your payment is safe and there are no surprise charges.
Annual billing allows us to offer better value with lower monthly costs. You save money compared to monthly billing while getting the same great features.
All tracks downloaded during your active subscription period remain fully licensed for your use forever, even after your subscription expires. You retain all usage rights for those tracks.
No, there are no download limits on any of our subscription plans. Download as many tracks as you need.
It depends on your license. Free plan requires attribution to the artist. Standard, Business, and Enterprise plans don't require attribution, it's completely up to you, though we always appreciate it when you do.
Subscriptions are tied to your account and cannot be transferred to others. However, if you purchase as a company, anyone in that company can use the licensed music. Individual subscriptions are for personal use only.
File formats and bitrates vary by track and are displayed on each track's detail page. You can see the available formats before downloading.
We offer a Free plan that lets you explore our library with unlimited downloads. You can upgrade to a paid plan anytime to unlock commercial licensing. Check out our pricing page for details.
Subscriptions give you unlimited access to tracks with permanent licenses during your subscription period at a fixed annual rate. Pay-per-track lets you purchase individual tracks with permanent licenses without a subscription commitment. Choose subscription if you need regular access to music, or pay-per-track for occasional use.
Yes! You can upgrade from Standard to Business or Exclusive by paying the difference.
Free plan requires attribution to VibeHorn.com. For Standard and Business licenses, crediting is appreciated but not required. Exclusive license holders have no attribution requirements whatsoever.
The licensee is determined when you purchase a track. If purchased as an individual, the license is for your personal use. If purchased as a company, the license belongs to the company.
File formats and bitrates vary by track and are displayed on each track's detail page. You can see the available formats before purchasing.
All licenses are perpetual. Once purchased, you can use the music forever within the terms of your license type.
Yes! Your license covers unlimited projects within the scope of your license type.
Due to the nature of digital products, we generally don't offer refunds once a track has been downloaded. However, if you experience technical issues or have concerns, please contact our support team and we'll work with you to find a solution.
Pay-per-track lets you purchase individual tracks with permanent licenses without a subscription commitment. Subscriptions give you unlimited access to tracks with permanent licenses during your subscription period at a fixed annual rate. Choose pay-per-track if you need occasional access to music, or subscription if you need regular access to music.
We accept all major credit cards, PayPal, and bank transfers. Customers can also pay by invoice. Contact us for payment details and instructions.
Yes, payments are completely safe for your personal and payment information.
You can choose between two payment methods: Pay Online for instant processing (you'll be redirected to Buy Me a Coffee to complete payment), or request a manual invoice that we'll send to your email within 24 hours. For online payments, your order is processed immediately. For invoices, licenses become available after we receive your payment.
After payment confirmation, you'll receive an email with links to your license documents. Documents are also available in your account dashboard under your order history.
Click 'Forgot Password' on the login page and follow the email instructions to reset your password.
You can contact us using our contact form. We respond as quickly as possible. In any case, our specialists will reply to your inquiry within one business day.
Still Have Questions?
Our support team is here to help! Get in touch with us for personalized assistance with licensing questions, copyright claims, custom projects, or any other inquiries about VibeHorn.